7 Tips For Delivering Excellent Customer Service


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STATE. Aetna Better Health ยฎ. Each of our health plans has different contact info. Select your state and find Aetna Better Health plan info here.


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Caremark.com is our secure member website where you can: Find pricing for your drugs. View possible Rx savings options. Sign up for Rx mail delivery. Manage prescriptions and view order status. Go paperless. Go to Caremark.com. Get all the information you need about Medicare Part D enrollment. SilverScript experts can help you enroll online for.


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See if our plans are right for you. Medicare Advantage and Prescription Drug Plans. 1-855-335-1407 (TTY: 711), 7 days a week, 8 AM to 8 PM. Medicare Supplement Insurance plans. 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET. Employer or Group coverage. 1-800-307-4830 (TTY: 711),


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Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT.


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Speak with a licensed agent. Our trained agents are ready to help you choose the right plan for your needs. 1-844-383-6129 (TTY: 711) Monday to Friday, 9 AM to 8 PM (EST).


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Plantation, Florida office serving: United States and Canada. Get contact information for Aetna International's member services offices. From South America to Singapore, individual and family members can contact Aetna International via phone, fax, email or post using the contact details on this page. In emergencies, use the number on your Aetna.


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Send us an email. Members can use this form to contact Member Services. Or log in to your secure member website. There, you can use your Message Center or find the answers you need. View your claims, check your coverage, refill prescriptions and more. Select Medicare Advantage with Prescription Drug Plan (MAPD) or Prescription Drug Plan (PDP.


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Secure Member Log-in


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Got a Question? Call 1-877-858-6507. TDD Phone: 800-628-3323. Monday - Friday, from 7AM to 7PM ET. State of Florida employees and retirees - State of Florida Health Benefits - Contact Us.


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Want to speak to a licensed agent now? Just call 1-833-771-6563 (TTY: 711), 7 days a week, 8 AM to 8 PM. For privacy, our number may not have a name along with it on standard caller ID. Why do we ask for your telephone number? You can reach a licensed Aetna Medicare agent at 1-844-484-9121 (TTY: 711), Monday to Friday, 9 AM to 7 PM ET.


7 Tips For Delivering Excellent Customer Service

By clicking on "I Accept", I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions.


How to Contact Aetna Medicare Customer Service

For Aetna medical plan information and provider search assistance, as well as around-the-clock access to a nurse or doctor if necessary: Aetna Dedicated Concierge Customer Service. 1-866-574-9124. 24 hours a day, 7 days a week. Medical Advice/24-Hour Nurse Line. 1-888-434-9473.


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If you are looking for important information about your Aetna health insurance plan in Georgia, visit this webpage. You will find details about your benefits, coverage, costs, and more. You can also access other helpful resources, such as contact us, member login, and health plan options.


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Aetna's mailing address: Aetna Inc. P.O. Box 14088. Lexington, KY 40512. Page last updated: January 04, 2024. Aetna Medicare members, contact us with questions about your Medicare plan.


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Contact Member Services. If you prefer to contact Member Services with this public form, please complete the information below. We respond to messages from 8am-6pm EST, Monday-Friday. Do not use this form to report a medical emergency. Call your local emergency hotline (for example, 911) or go to the nearest urgent care center or emergency room.


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Call us. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information. For your convenience, we recommend that you add your Member Services number to your phone contacts.

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